Getting in touch

If you need to get in touch with us, this page can help.

We’ll help you to find answers to any questions you may have about your Skandia policy.

Before calling us, please make sure you check which Skandia company your policy relates to by reviewing your policy document or viewing the Skandia products PDF. This will ensure that you get through to the correct department and will help save you time.

When you contact us, in order to deliver the best possible customer service, your call may be monitored and recorded for training purposes and to avoid misunderstandings. To keep your information secure, we cannot provide confidential policyholder information by e-mail or act on instructions received by e-mail. 

How to reach us

Skandia Investment Solutions

For all enquiries relating to Skandia Investment Solutions products and services, our lines are open between 8.30am and 5.30pm Monday – Friday.

0845 641 0410

You can also e-mail us at skandiasolutions@skandia.co.uk

Skandia Life Assurance Company

Policy servicing

For all policy servicing enquiries (including queries on withdrawing money, cashing in a policy, general policy details or online services) for Skandia's Life plans, Personal, Group and Executive pensions, our lines are open between 8.30am and 5.30pm Monday – Friday.

0844 556 0821

New policies and reviews

For all enquiries relating to new policies or reviews for Skandia’s Life plans, Personal, Group and Executive pensions, our lines are open between 8.30am and 5.30pm Monday – Friday.

0844 556 0822

All enquiries

You can also e-mail us at skandiasolutions@skandia.co.uk

Royal Skandia

Follow the link for all Royal Skandia contacts 

Skandia Investment Group

Follow the link for all Skandia Investment Group contacts