Investing in our people

We believe in the principle that well-managed and motivated people are more productive and effective. We also believe that the more our employees love their job, the better job they’ll do. That’s why we strongly support our ‘Investors in People’ programme.

“Achievement of world-class best practice which shows a truly cutting-edge organisation is operating at the very highest levels of people management practice”.

Investors in People definition of Gold status

We’re proud to say that our long-term commitment to this programme has put us into the ‘Gold’ category, a top status achieved by only one in a thousand of the companies and organisations with ‘Investors in People’ recognition.

We’d like to maintain this status. In order to do so, we support the personal growth of our people wherever they work within the business. As well as helping all our staff to be the very best they can be at their job, we provide a variety of development routes for everyone wishing to progress.

These include:

  • Apprenticeships to level 3 in Customer Service, Business Administration and Retail Financial Services.
  • Financial and study leave support for over 100 professional qualifications covering all disciplines from Accountancy and Actuarial to Human Resources and Customer Services.
  • Progressive leadership and management development programmes.
  • Business and soft skills development opportunities.