Specialist adviser support

Skandia aims to be a true business partner, providing you with complete back-up for your business.

Our specialist support services include business consultancy, online adoption, sales support, financial planning and marketing support. Widely recognised to be amongst the best in the industry, our business consultants are on hand to provide you with a personal and dedicated service.

Business development support

Face-to-face Business Consultants

Our team of 80 business consultants, led by six area sales managers, operates throughout the UK. This network is larger than that of any other platform and all of our consultants are trained to help you convert opportunities into actual business sales.

Find a Business Consultant in your area

Adviser Direct

Adviser Direct is made up of experienced telephone-based business consultants, providing comprehensive sales support wherever needed. If you are new to Skandia speak to one of Adviser Direct team who will be able to support you on your Skandia journey.

Find out more about Adviser Direct

Online Adoption Team

Skandia offers a dedicated platform adoption team to help you integrate our platform seamlessly into your business process. This helps to ensure that you are receiving maximum value from our platform. Our team provides face-to-face and phone-based support, helping to implement our platform operations into your business.

Contact the Online Adoption Team

Business Change Managers

The financial world is changing. To help you adapt and change with it, we have a number of regionally-based specialists who will help you prepare your business for the world following Retail Distribution Implementation.

Financial planning

Ours is the only platform to offer financial advisers access to our own in-house tax and technical expertise. Our tax and financial planning teams are available to help you use our platform to maximise after tax returns for your clients.

Tax planning and pension technical specialists

Our tax planning and pension technical specialists deliver training and educational support to advisers.

Our head office technical helpdesk is also available to provide specialist information and support.

Knowledge Direct

Knowledge Direct is Skandia's online technical planning hub - keeping financial advisers up to speed on latest technical planning opportunities.

Telephone support

We are committed to developing a strong relationship with you. To help sustain this relationship, our telephone support teams are focused on supporting your business through all stages of the investment process from pre-sale support through to policy servicing and maintenance.

Sales Support Centre

Our dedicated, centralised teams provide support with the quote and application process, as well as dealing with literature and product queries.

Contact the Sales Support Team 

Technical Services helpdesk

Advice and guidance on regulatory matters and technical product information.

Customer Contact Centre

Our Customer Contact teams deal with general policy servicing and online enquiries.

To find out which team to contact for help with your enquiry, view our contact us page for more information.

Adviser communications

We are committed to delivering practical, clear and informed communication, whether face-to-face, in print or online.

Informer

Our regular magazine for financial advisers with views from industry experts and leading fund managers.

Visit the Informer area

Trailblazer

Our flagship event for advisers includes topical presentations from our key personnel, fund managers and economists.

Visit the 2011 Trailblazer site

Regional seminars

Throughout the year, we run adviser seminars across the UK. These take the form of regional business updates, fund manager presentations and master-classes from our experts.

Regional 'exam cram' workshops

We provide a huge amount of support in helping advisers prepare for their key exams. Our team of regional specialists run 'exam cram' workshops throughout the UK, helping thousands of advisers pass their professional qualifications.