Retail Distribution Review: a time to thrive

The Retail Distribution Review (RDR) is one of the most important regulatory developments for many years. It is prompting both financial advisers and providers to rethink the financial landscape from the points of view of the end consumer.

The RDR is part of the FSA’s agenda to close the savings gap by giving consumers greater confidence and trust in the products they hold, and the advice they take.

The new framework, which comes into place at the end of 2012, provides a golden opportunity to build long-term relationships focused on investment and tax solutions rather than products. The power of technology will also be harnessed to the benefit of clients, advisers and providers alike.

We believe the RDR proposals will provide for a thriving advice sector, serving customers with valuable, essential and professional advice.

Adviser charging

The industry is already well on the way to the new model of adviser charging that the RDR will make mandatory. The inclusion of restricted advice within the rules is to be welcomed, as is the separation of product and advice charges by vertically integrated firms as it will bring consistency to the market. 

Independent and restricted advice

The distinction between ‘independent’ and ‘restricted’ advice provides plenty of opportunity for financial advisers to clearly differentiate their offerings. There will always be value associated with the independent label, but the ‘restricted’ label gives scope to offer different types of services to meet different client requirements.

Ensuring that customers understand the service they are agreeing to – both in relation to the initial recommendation and ongoing service requirements – is crucial to making different forms of advice work. Those advisers that embrace the new division of advice and take segmentation one step further can really turn it to their advantage by creating an efficient business, providing services that clients both need and want.

Platform technology

The post-RDR world should be an ideal environment in which to be an adviser, but in line with this, providers will have to step up to the mark in order to offer appropriate and quality support.

Platform providers need to offer support, and work on getting the technology right. The platform model can deliver the diversification and flexibility advisers need to meet the needs of a segmented post-RDR client base. It can provide the solid foundation clients’ financial plans require and allow for these plans to be easily implemented and managed.

Our two minute video explains some of the benefits of using a platform:

One platform or many?

There can be no default assumption that any one platform will always meet individual needs; the platform(s) advisers choose to partner with must remain suitable for the client’s needs throughout – which is why we built Platformwatch to support the platform due diligence process.