Contact us

We want to make it easy for you to do business with Skandia. We have a team of dedicated experts on hand to give you the service you need to strengthen your business and grow your client base.

Please note that calls may be monitored and recorded for training purposes and to avoid misunderstandings.

If you are unsure which Skandia company administers your client's policy, please view the Skandia products PDF.

Skandia Investment Solutions

For all enquiries relating to Skandia Investment Solutions products and services, our lines are open between 8.30am and 5.30pm Monday – Friday.

0845 641 0410

You can also e-mail us at skandiasolutions@skandia.co.uk

Skandia Life Assurance Company

Policy servicing

For all policy servicing enquiries (including queries on withdrawing money, cashing in a policy, general policy details or online services) for Skandia's Life plans, Personal, Group and Executive pensions, our lines are open between 8.30am and 5.30pm Monday – Friday.

0844 556 0821

New policies and reviews

For all enquiries relating to new policies or reviews for Skandia’s Life plans, Personal, Group and Executive pensions, our lines are open between 8.30am and 5.30pm Monday – Friday.

0844 556 0822

All enquiries

You can also e-mail us at skandiasolutions@skandia.co.uk

Broker Administration 

For queries relating to Terms of Business registrations, setting up Master User online accounts and commission payment enquiries, our lines are open between 9.00am and 5.00pm Monday – Friday.

023 8072 9728

You can also e-mail us at bkradmn@skandia.co.uk

Area business consultants
On the road visiting advisers, helping to process applications and assisting with queries.

Adviser Direct
A team of office-based consultants specialising in different fields, ready to answer your queries, whether they are product-related or more technical queries related to doing business online.

Sales Support Centre
Provide all the help you need prior to submitting new business applications, including quotes, help with application queries, product literature, and explanations of product features and terms. 

Corporate Partners
A team servicing the relationships between Skandia and advisers who belong to national and network adviser firms.

Online Adoption Team
A regionally based team of e-specialists who are able to provide local support to advisers in all aspects regarding the adoption and implementation of Skandia’s online platform offerings.

Royal Skandia

Follow the link for all Royal Skandia contacts

Skandia Investment Group

Follow the link for all Skandia Investment Group contacts