for financial advisers only

Contact us

We want to make it easy for you to do business with Skandia. We have a team of dedicated experts on hand to give you the service you need to strengthen your business and grow your client base.

Please note that calls may be recorded for monitoring and training purposes.

If you are unsure which Skandia company administers your client's policy, please view the Skandia products PDF.

All of our phone lines, unless otherwise stated, are open between 8.00am and 6.00pm Monday - Friday. 

 

Skandia Investment Solutions

For all enquiries relating to Skandia Investment Solutions products, services and online platform support. 

0845 641 0410

You can also e-mail us at skandiasolutions@skandia.co.uk 

Skandia Life Assurance Company

New Business

For all enquiries relating to a new business application, additional investment, or an annual policy review on a Skandia Life product.

0844 556 0821, option 1

Policy Servicing
 
For all enquiries relating to a withdrawal, or general enquiry on an existing Skandia Life product.

0844 556 0821, option 2

All enquiries

You can also e-mail us at skandiasolutions@skandia.co.uk

Broker Administration 

For queries relating to Terms of Business registrations, setting up Master User online accounts and commission payment enquiries.

You can e-mail us at bkradmn@skandia.co.uk

Area Sales Consultants
On the road visiting advisers, helping to process applications and assisting with queries.

Adviser Direct
A team of office-based consultants specialising in different fields, ready to answer your queries, whether they are product-related or more technical queries related to doing business online.

Sales Support Centre
Provide all the help you need prior to submitting new business applications, including quotes, help with application queries, product literature, and explanations of product features and terms. 

Corporate Partners
A team servicing the relationships between Skandia and advisers who belong to national and network adviser firms.

Online Adoption Team
A regionally based team of e-specialists who are able to provide local support to advisers in all aspects regarding the adoption and implementation of Skandia’s online platform offerings.

Royal Skandia

Follow the link for all Royal Skandia contacts

Skandia Investment Group

Follow the link for all Skandia Investment Group contacts